Privacy Policy

1. Introduction

This Privacy Policy explains how Sunyee Craft Products Factory ("we", "us") collects, uses and protects personal information when you visit our website or submit an inquiry.

2. Information We Collect

We collect information you voluntarily provide through inquiry forms, including your name, email, phone number, company, country and message content. We may also collect technical data such as IP address and browsing behavior via cookies.

3. How We Use Your Information

Your information is used solely to respond to your inquiries, provide product information, process orders and improve our services. We do not sell or rent your personal data to third parties.

4. Cookies

We use cookies to enhance your experience and analyze site traffic. You can accept or decline cookies via the banner on our website, and manage cookie preferences in your browser settings.

5. Data Retention

We retain inquiry and contact information only for as long as necessary to fulfill business purposes and legal obligations.

6. Your Rights

Depending on your jurisdiction (including the EU GDPR and Australian Privacy Act), you may request access to, correction of, or deletion of your personal data. Contact us to exercise these rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration or disclosure.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at sunyee@vip.163.com.